Airtel today launched Airtel IQ, a cloud-based omni-channel communications platform that enables brands to deepen engagement with customers through timely and secure communication. It eliminates the need for multiple communication platforms for different channels, said the company. For example, if a customer ordering food through an online platform and calling the delivery agent to find … Continue reading "Airtel IQ omni-channel cloud communications platform for businesses launched"
Source: Fone Arena
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